Havoline Xpress Lube
Full information about Establishment and car repair Havoline Xpress Lube at 5528 Chamblee Dunwoody Road, Dunwoody, GA 30338. You may find here reviews, address, phone number, website, work hours and etc.
Contacts
Address:
5528 Chamblee Dunwoody Road, Dunwoody, GA 30338
Get directions
Phone number:
+1 770-396-9050
Website:
havolinexpresslube.net
Categories:
Establishment Car repair
Opening hours
We do not have information about the hours of work of this company.
Foto of Havoline Xpress Lube
Reviews
- Lee CunninghamOct, 31 2018★ ☆ ☆ ☆ ☆I don't think I have ever left a review for a business before, but I had such a poor experience here I feel like others need to know. The details are way too many to write, but during my oil change the store over tightened the oil filter housing, resulting in a major leak. (1 quart in 10 miles) After one attempt at redoing the oil change, it was found that the over tightening warped the filter housing so it had to be replaced. The store did this at no charge, and it corrected the problem. Unfortunately, somewhere in the process one of the plastic covers in my engine compartment was not put back into place and the oil drain plug washer was not replaced properly. I discovered the now damaged plastic cover bouncing around between the radiator and the serpentine belt, and the car still has a small oil leak from the drain plug.
Problems arise in any business. The initial overtightening of the housing was a mistake, and it was inconvenient for me to have to go back 2 times to have it corrected. Continual mistakes with the plastic cover and drain plug are even more frustrating. But the part that is not acceptable is the "its wasn't our fault" attitude by the manager of the store. Every time I went back, instead of listening to the facts and trying to troubleshoot the problem, the manager tried to say that the problem was something else.
I am somewhat mechanically inclined and understand a little about cars, which is why I was able to determine the cause of the initial problem and insist that the housing be replaced. However, if someone like my mother for example had run into this situation who knows where it would have ended. The last conversation I had with the manager about the small leak from the drain plug resulted in him telling me that the rear main seal of the engine is leaking, which would be a major repair!
As a result of all of this, I would not recommend anyone having their car serviced here. Lots of mistakes and an "its not our fault" attitude can end up costing lots of time and money.
The nearest companies
- Chase BankEstablishment, Atm, Finance, Bank★ ☆ ☆ ☆ ☆1 opinions5540 Chamblee Dunwoody Road, Dunwoody, GA 30338+1 770-698-8523
- JPMorgan ChaseEstablishment, Atm, Finance5550 Chamblee Dunwoody Rd, Dunwoody, GA 30338
- ATM (Chase Bank)Establishment, Atm, Finance5540 Chamblee Dunwoody Road, Dunwoody, GA 30338+1 770-698-8523
- Western UnionEstablishment, Finance5506 Chamblee Dunwoody Road, Atlanta, GA 30338+1 888-796-6887Closed now: Until 09:00am tomorrow
- Chamblee Dunwoody Rd @ Dunwoody Village PkwyEstablishment, Bus station, Transit stationUnited States, Dunwoody, GA 30338
- Chase MortgageEstablishment, Finance5540 Chamblee Dunwoody Road, Dunwoody, GA 30338+1 770-698-8523Closed now: Until 09:00am tomorrow